Residential FAQ
Residential Glass FAQs
Have a question about your glass project? Here are answers to some of the questions our residential team hears most often.
Residential glass we replaced
Real photographs of Mesko Glass work.
Can you replace just the glass in my window instead of replacing the entire window?
In many cases, yes. If the window frame and sash are still in good condition, we may be able to replace only the damaged or failed glass unit. This can be a more cost-effective option than replacing the entire window. Our team can evaluate your window and help determine whether glass replacement or full window replacement makes the most sense.
Can you replace fogged or cloudy window glass?
Yes. Fog or condensation between the panes of an insulated window typically indicates that the seal around the insulated glass unit has failed. The moisture between the panes cannot simply be wiped away or cleaned. In many cases, we can replace the failed insulated glass unit while keeping the existing window and frame. Insulating glass units we install carry a 10-year manufacturer's warranty against seal failure from the date of installation, and we track it for you in our own system, so there is nothing to register.
How long does replacement window glass take?
Most replacement glass is custom fabricated for your specific window or door. Lead times vary depending on the type of glass, size, fabrication requirements, and supplier availability. Our team will provide an estimated timeframe when you place your order.
My window "sash" doesn't stay up. What's wrong?
Tilt balances are needed.
What is tempered glass?
Tempered glass is a type of safety glass that has been specially treated to increase its strength and change the way it breaks. If broken, it is designed to break into many small pieces rather than large, sharp shards. Building codes require safety glass in many locations throughout a home. Our team can help determine when tempered or other safety glass is appropriate for your project.
Can tempered glass be cut or altered?
No. Tempered glass must be cut, drilled, notched, and otherwise fabricated to its final dimensions before it goes through the tempering process. Once glass has been tempered, it cannot be cut or modified without causing it to break. This is one reason precise measurements are so important when ordering custom tempered glass.
Do you repair window screens?
Yes. We offer re-screening, screen repair, and custom screen fabrication. Bring your existing screen to our East Stroudsburg showroom whenever possible so our team can evaluate the frame, screening, and hardware.
Do you cut glass and mirrors to size?
Yes. We cut a variety of glass, mirror, and plexiglass products to custom sizes at our East Stroudsburg shop. We also offer specialty glass products and custom fabrication. Bring your measurements or template and our team can help determine what you need.
Do you have decorative glass for cabinet doors?
Yes. We carry and can source a variety of patterned and decorative glass options for cabinet doors and other applications. Visit our showroom to see available options and discuss your project.
Can I see shower door options before ordering?
Yes. Our East Stroudsburg showroom has shower door and hardware displays that can help you explore different configurations, glass options, finishes, and hardware before making your selection.
How long does a custom shower enclosure take?
Because shower glass is measured and fabricated specifically for your space, lead times vary based on the design, glass, hardware, and current fabrication schedule. Our team will provide an estimated timeline when your enclosure is ordered.
Do you offer financing?
Yes. Financing is available through Wisetack for qualifying residential projects. Ask our team for additional information or to explore available financing options.
Do you accept credit cards?
Yes. A 3% surcharge applies to credit card and financing transactions. Debit cards are not surcharged.
Do you offer delivery?
Yes. Delivery is available for many glass, mirror, screen, and other orders. Availability and pricing depend on the size of the order, handling requirements, and delivery location. Contact our team for a delivery quote.
Do I need an appointment to visit the showroom?
No appointment is necessary for most showroom visits. Stop by our East Stroudsburg location during regular business hours, Monday–Friday, 8:00am–4:30pm, to discuss your project, see available products, or place an order. For projects that require an in-home measurement or estimate, please contact our residential team to schedule an appointment.